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Thread: Technical Support FAQ's

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    Technical Support FAQ's

    Please refer to this FAQ for any issues you may be encountering with your version of Championship Manager 2001/2002.

    Over time, the Technical Support Team will be adding to the FAQ with any new issues experienced with solutions.

    The format of the FAQ is as follows:

    Problem (P)
    Reason (R)
    Solution (S)

    FAQ Index

    1. Data Updates Post 2
    2. Patches Post 3
    3. Graphics Post 4
    4. Website Issues Post 5
    5. Computer Issues Post 6
    6. Miscellaneous Post 7
    7. Network Game Troubleshooting Post 8
    8. Vista Issues Post 9
    9. Other Operating Systems Post 10
    10. Windows 7, 8, 8.1, 10 Post 11

    Should you find that somethings not in there, or is wrongly in there then let us know Here.
    Last edited by Dermotron; 27-10-15 at 01:19 PM.

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    1. Data Update Issues

    P. After installing the .68 patch and running the Data updates from this site, I wanted to play Original Database again, how?

    R. N/A

    S. Uninstall the game, and then Re-install. (but dont patch to .68) You will however need to patch up to .68 in order to run the data updates and patches from this site

    *TIP* - Copy all of the files from your data folder and save them to another folder on your Hard Drive before you patch up to .68, then after doing so you can play both the Updates from this site, and the ODb. Just Extract the files back to your Data Folder and start a new game


    ---------------------------------------------------------------------------------------------------------

    P. 3rd October Crash

    R. N/A

    S. Go into your main Championship Manager Folder. Make sure you change both CM01/02 files, the .exe and the CM01/02_GDI Compatability to Windows 98. If that is already selected untick the box and tick it again.
    Spoiler!


    ------------------------------------------------------------------------------------------------------
    P. v.3.9.60 database.cpp6360 & 6394 errors

    R. Not patching up to .68, then trying to install one of the Updates

    S. You need to install the .68 patch, then you can play with the Updates

    ------------------------------------------------------------------------------------------------------
    P. v.3.9.60.cpp 5773 error

    R. Not patching up to .68, then trying to install one of the Updates

    S. You need to install the .68 patch, then you can play with the Updates

    ------------------------------------------------------------------------------------------------------
    P. V3.9.68 match eng.cpp error, V3.9.65 match eng.cpp error, V3.9.60 match eng.cpp error

    R. Caused by downloading the Faster Commentary file

    S. Nothing, this file and error do not affect your game

    ------------------------------------------------------------------------------------------------------
    P. Langlib.cpp389 & Game_config.cpp84 Errors

    R. You get this error because the game is looking at the wrong place for the files.

    S. There are a number of solutions that appear to work for different users
    Download SetupReg. Put it in your Main CM folder and run it, then start a new game
    Open the editor, go to Options and change the dataset path to the correct one

    ------------------------------------------------------------------------------------------------------
    P. European Super League Patch error

    R. You get error because your previous patch was tapani.

    S. You have to de-tapani your game and use original database with SI 3.9.68 patch.



    ---------------------------------------------------------------------------------------------------------

    P. 1844.cpp Error

    R. Unknown Data Update issue, there as long as site has been running

    S. Select less leagues (generally all bar 5/6 leagues can be run at once on any machine


    ---------------------------------------------------------------------------------------------------------

    5809 Error

    P. 5809 Error after installing a new update/patch.

    R. Occurs as the data does not match the exe. file. Its likely uou have previously had a patch on your system that you didnt uninstall before applying your new patch

    S.
    -Uninstall the game
    -delete any trace of the game and empty recycle bin (Save games, tactics, pictures etc can simply be moved to a different lcoation).
    -Reinstall the patch following clearly the instructions with the download you have chosen

    ---------------------------------------------------------------------------------------------------------

    Playing the original game in French Language

    P. Playing the original game (3.9.60) in French Language
    S.What you have to do is install the game (.60db), copy and save all of the following files to a safe place



    Update your game to the official .68db patch then copy/paste/overwrite all the files you'd previously saved from the .60db. Run game - select French
    Last edited by Dermotron; 29-05-12 at 09:53 AM.

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    2. Patch Issues

    P. V3.9.68T database..cpp 7784 Error

    R. It is a language error, and due to a bug in the .68 patch, it will let you keep playing without any problems but keeps the nations and nationality names in english when everything else is in the language youre trying to play.

    S. Change the Language to English

    ------------------------------------------------------------------------------------------------------
    P. v3.9.68T wc_oceania_league.cpp 1055 Error

    R. When you havent applied the zozoa addon the game will crash at the end of the season and you will see this error

    S. Just apply the zozoa addon. It is in the Patchers sub-folder of your Data folder.

    ------------------------------------------------------------------------------------------------------
    P. v3.9.68 friendly....cpp4743 Error

    R. It is caused by saving a game on a previous patch (.60,.65) Then installing the .68 patch and then trying to load up the save again.

    S. Either reinstall the game up to relevant version that the save was played on or start a new game.

    ------------------------------------------------------------------------------------------------------
    P. There is no UEFA Cup

    R. This happens sometimes on the Tapani Patches, nothing we can do to fix it.

    S. Use one of the lastest patches, start a New Game or carry on if your happy playing without the UEFA Cup

    ------------------------------------------------------------------------------------------------------
    P. v3.9.68T Setup..cpp 1672 error

    R. N/A

    S. You need to reinstall the Tapani Patch & make sure the game is being Run as Administrator

    ------------------------------------------------------------------------------------------------------
    P. My World Cup didn't finish.

    R. Italy are down as winning the World cup in 2006

    S. You need to replace Italy with France as World Cup Winners

    ------------------------------------------------------------------------------------------------------
    P. Zozoa error 0xc0000135

    R. N/A

    S. You need to install Net Framework
    Last edited by Dermotron; 29-05-12 at 09:55 AM.

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    3. Graphics Issues

    P. How to add Backgrounds to your game.

    S.
    Spoiler!


    P. How to play with Colored Attributes

    R. Regular unpatched game just uses one color for all attributes

    S. Apply the Tapani 2.19 Patch and check the Colored Attributes checkbox


    P. Image only fits top right/partially fills screen

    R. You've applied the Tapani 2.19 patch with the resolution set to 1280*800 but not the correct backgrounds

    S. Download some 1280*800 backgrounds and follow the tutorial to add the to your game
    Last edited by Dermotron; 29-05-12 at 09:52 AM.

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    4. Website Issues

    P. How do I sort threads alphabetically?

    R. When you log into the forums, threads are automatically sorted by the date/time of the last post in each forum. To make searching for particular threads easier, threads can be sorted by alphabetical order (A to Z).

    S. Just click on the 'Thread' or 'Thread Starter' links on top of each forum. Clicking them twice will reverse alphabetical order from Z to A.


    -------------------------------------------------------------------------------------------------------------------------------
    P. How to post a Screenshot

    R.

    S. For all of you who dont know how to post screenshots here is how you do it...
    Spoiler!

    -------------------------------------------------------------------------------------------------------------------------------

    P. How to add Spoiler Tags

    R.

    S. Simply type in [spoiler] [ /spoiler] without the space in [/ spoiler] to create the tags
    Spoiler!
    -------------------------------------------------------------------------------------------------------------------------------
    Last edited by Dermotron; 29-05-12 at 09:56 AM.

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    5. Computer Issues

    P. Windowbase version 3.0.0.0 required for installation

    R. N/A

    S. You need to install Net Framework 3.5, some users may find that does not work so try installing Net Farmework 2.0.

    Net Framework 3.5: http://www.microsoft.com/downloads/d...displaylang=en
    Net Framework 2.0: http://msdn.microsoft.com/en-us/netf.../aa731542.aspx

    -------------------------------------------------------------------------------------------------------------------------------

    P. Not enough memory to play the game

    R. N/A

    S.

    Step by step instructions:
    Spoiler!


    ------------------------------------------------------------------------------------------------------
    P. "There is not enough available system memory to create the game"

    R. When you are using windows vista

    S. Select your game.exe icon in Championship Manager 01/02 folder where did you installed it, then right click on the icon and select "run as administrator".

    ------------------------------------------------------------------------------------------------------

    P. "There is not enough memory to create the game" -> BEST SOLUTION.
    R. n/a
    S. (step by step instructions below):
    Spoiler!


    Another solution (originally posted by Tapani), You are supposed to be able to disable memory checking by passing either "nomemcheck" or "-dontcheckram" as command line arguments.

    This involves right clicking on your CM shortcut icon, selecting properties and adding the text like this.....

    Spoiler!
    Last edited by Dermotron; 29-05-12 at 09:57 AM.

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    6. Miscellaneous Issues

    P. Black Screen

    R. It is caused by minimising the game in full mode, and then trying to go back to it

    S. Run in Window Mode

    -------------------------------------------------------------------------------------------------------------------------------
    P. Unable to use the fonts i loaded into the game A

    R. User mistake, usually put them in the wrong directory

    S. Download Font Editor, it only takes a couple of seconds to download and then it does all of the work for you. Heres a simple guide after loading up font editor
    Spoiler!

    Font Editor: Here

    -------------------------------------------------------------------------------------------------------------------------------
    P. Unable to use the fonts i loaded into the game

    R. User mistake, too many fonts

    S. Maximum number of fonts that can be in the Font folder is 20

    -------------------------------------------------------------------------------------------------------------------------------
    P. Invisible players

    R. Using the clear button to clear teams of their players in editor

    S. Nothing but can get rid of players when there contract expires as they become visible after expiry

    -------------------------------------------------------------------------------------------------------------------------------

    Italian Cup stops running.

    P. Italian Cup is messed up

    R. The "last" positions of the Italians teams that enter the cup are not set

    S. Make sure the last positions for the teams that enter the cup are set correctly in the editor:

    Spoiler!


    -------------------------------------------------------------------------------------------------------------------------------

    P. No colour attributes

    R. Not part of the original game

    S. Install any of the Tapani 2.xx patches in the download section
    Last edited by Dermotron; 29-05-12 at 09:58 AM.

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    7. Network Game Troubleshooting

    Here are few solutions if you are unable to join\create a network game:
    Change to NT compatibility.
    Check the option "Run as administrator".
    Try renaming (or deleting) the file cpuinf32.dll in your Data directory.
    Open the port 6667 on your router,go to This address. find your router and follow the instructions.
    Disabling your firewall.
    Configured IP Manually.
    Reinstalling the game.
    Try using Hamachi.

    Chris_3:16 Hamachi Tutorial - Here

    -------------------------------------------------------------------------------------------------------------------

    P. "Cant create network game"

    R. N/A

    S. Go into the Championship manager 01/02 folder, by double clicking your C drive, program files. Then look for a icon called IP, double click and double click on net.out file and put in your IP address in both fields it might be missing in either one. If you cant open the IP folder there should be another sqaure icon called net.out file open it using word pad and you will be able to enter your ip address there.
    Last edited by Dermotron; 29-05-12 at 09:57 AM.

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    8. Vista/Window 7 Issues

    *Tip* - Disabling the UAC (User Account Control)

    Windows Vista has the built-in ability to automatically reduce the potential of security breeches in the system. It does that by automatically enabling a feature called User Account Control (or UAC for short). The UAC forces users who may have administrator accounts to run like they were regular users with no administrative privileges. Hence the reason why most problems with Vista and Champ man are resolved by "running as administrator" Turning this feature off means that you wont have this problem again! (about 99% of vista problems are resolved by "running as administrator") Below is a Simple Step by Step guide of how to do it! and undo it if you wish

    Spoiler!

    -------------------------------------------------------------------------------------------------------------------------------
    P. Debug info: v3.9.68 setup..cpp11431 (problem removing old save game)
    Spoiler!

    R. N/A

    S. Right-click your Championship Manager 01/02.exe, click properties and enable "Run as administrator"

    -------------------------------------------------------------------------------------------------------------------------------
    P. When I try and start a new game I get the error message "cm0102.exe not responding" I've tried reinstalling the game but i get the same problem.

    R. N/A

    S. Right-click your Championship Manager 01/02.exe, click properties and enable "Run as administrator"

    -------------------------------------------------------------------------------------------------------------------------------
    P. Can't Extract files to My Data folder

    R. Vista does not let you extract files directly to your Program files folder

    S. You need to extract the update files to a new folder and then copy&paste them to the data folder. Or
    Open the .zip/.rar file.
    Copy all of its contents.
    Go to the cm folder (normally C>program files>championship manager 01/02)
    Press the compatibility files button in the top right corner of your explorer window.
    In the new window that opens right click,paste on the Data folder and choose to overwrite all files.
    -------------------------------------------------------------------------------------------------------------------------------
    P. I can't save games.

    R. N/A

    S. Right-click your Championship Manager 01/02.exe, click properties and enable "Run as administrator"

    -------------------------------------------------------------------------------------------------------------------------------
    P. The game doesn't load up or gives an error and closes down.

    R. N/A

    S. Right-click your Championship Manager 01/02.exe, click properties and enable "Run as administrator" and try enabling Compatability

    -------------------------------------------------------------------------------------------------------------------------------

    P. Players too young in game.

    R. N/A

    S. Delete the hidden Champ Manager Program Files folder, to find this you need to show hidden files in your folders by going to Tools/Folder Options, click on the View Tab and under the Hidden Files and Folders Tab click on Show Hidden Files and Folders and click on the Apply button. Now to find the hidden folder go into your personal folder which will be named the same as the login name you have on your PC. Inside here you will see another Champ Manager folder, make sure the game is not open and delete this folder and uninstall the game. Once you have did this reinstall the game from scratch and then reinstall the Official 3.9.68 Update and finally install whatever data update you require.

    -------------------------------------------------------------------------------------------------------------------------------
    Last edited by Dermotron; 29-05-12 at 09:59 AM.

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    9. Other Operating Systems

    Ubuntu

    The game can be run on Ubuntu OS using 'Wine'

    Wine Download (Its Freeware): http://www.winehq.org/download/deb

    For simple Wine Installation go to Synaptic -> Search Wine -> Click install

    As of now I believe CM0102 works out of the box only on Ubuntu. It won't work as simple on other Linuxes where no-cd patch is needed (as Wine do not recreate Windows reg files from which CM knows where CD is).

    Mac

    If your unlucky enough to not own a copy of this game on the mac, then you can download a program called "Crossover Mac" Which will allow you to run the PC Version of CM 01/02. Unfortunately at the moment it is not freeware, but you can download a free 30 day trial from the link below:

    Crossover Mac (30 day free trial): http://www.codeweavers.com/products/...ownload_trial/
    Last edited by Dermotron; 29-05-12 at 09:58 AM.

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    10. Game installation problem (hangs during setup)

    Some users with newer versions of windows (7, 8, 8.1, 10) may have encountered this problem at times in the past, when attempting to install the original game the setup process will hang and therefore not install - this hang can be caused by various background processes running on your machine. To find out which process is blocking it, and to resolve it, follow the guide below

    Quote Originally Posted by boro View Post
    Just installed this on windows 8.1 and encountered the issue with setup.exe hanging. Here is how to resolve.

    1. Browse to the disk contents by going to the drive letter where the disk is (either ISO or cd-rom).
    2. Right click on SETUP.EXE, go to Properties. Click on the Compatibility tab and choose Run this program in Windows XP (service pack 2) mode and tick the box "Run this program as an administrator".
    3. Double click on setup.exe
    4. If nothing happens, open up the task manager by right clicking on the task bar and choosing Task Manager or press control + shift + escape at the same time.
    5. Go to the Details tab on the task manager and sort by name. You are looking for SETUP.EXE. If there are multiple ones running then kill them all. Click on setup.exe in the list and press the delete key or the end task button to kill the process.
    6. Run setup.exe again as per step 3 - you only want one install process running.
    7. Back in the task manager, Right click on setup.exe and hit the Analyze Wait Chain option. This will tell you what is preventing the install from running. Find that process and kill it.

    In my case it was SetPoint.exe, a logitech program that controls my wireless mouse/keyboard software. As soon as I killed it the install launched.
    Thanks to boro for this

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